This is the privacy policy for Therapy Under Canvas. We are located at Meadow Close, Grove OX12 7NN and you can email us at hello@therapyundercanvas.co.uk.

This privacy policy explains how we use any personal information we collect about you and why we collect it.

What Information Do We Need?

We need: your contact details, i.e. your name, phone number, address, postcode and email address. In order for us to carry out a treatment, we also need to ask for details on your medical history/health issues.

Why Do We Need It, How Will We Use It and How Long Will We Retain It?

We need to ask you for contact details for insurance purposes. We need to ask for details about your medical history/health issues in order to ensure that it is safe for us to provide the treatments you will receive from us and also for insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place.

Our lawful basis for processing this personal information is ‘contract’; this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Therapy Under Canvas. In order for us to fulfill our side of the contract, i.e. carry out treatment, you must fulfill your side of the contract, i.e. share your personal information with us.

Marketing

We would also like to send you information about the products and services we offer using the information you have shared with us. You do not have to agree to this for treatment to go ahead.

We will not share your information with anyone outside of Therapy Under Canvas and you can withdraw your consent at any time by emailing us at hello@therapyundercanvas.co.uk

Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?

Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email hello@therapyundercanvas.co.uk or post to 29 Meadow Close, Grove OX12 7NN. If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (independent Commissioner’s Office). Find details at ico.org.uk/concerns

© Therapy Under Canvas 2019